Effective Date: September 25, 2020
Information we collect.
We collect information in the following ways:
Information in Your Google Account: If you choose to login to OpenSky Services with your Google Account, we will have access to limited profile data, such as the email address and name that is associated with your Google Account.
Information about the User: Information you provide about your pilot or organizational license information such as issue and expiration date and license number.
Information about Your Drone & Flights: If you choose to connect your drone to a device while you are using OpenSky Services, we may collect information about your drone, such as your drone’s serial number and model information. We may associate this information with your Wing OpenSky account. We may also collect information about the flight destination you selected, the flight plan generated, your drone’s location, and information about your past flights, i.e., logbook information.
Information We Collect Automatically When You Use the OpenSky Services: When you access or use OpenSky Services, we may automatically collect certain information, including:
Location Information: When you use OpenSky Services, we may collect and process information about your actual location through your device (e.g., phone, laptop). We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers. However, if you use OpenSky Services but are not logged in, we will not store your location information.
Unique Application Numbers: Certain OpenSky Services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Wing when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
Information You Provide to Us: We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of the OpenSky Services, fill out a form, provide feedback, participate in a contest or promotion, communicate with us via third party sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, UAS licensing and registration information, information related to the drone you are operating and your proposed flight destination, delivery information and any other information you choose to provide.
Google Analytics: Wing’s website and apps use Google Analytics to understand how visitors engage with our site and apps. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.
Cookies and Similar Technologies: We and our partners use various technologies to collect and store information when you use OpenSky Services or visit our website, and this may include using cookies or similar technologies to identify your browser or device.
Information We Collect From Other Sources: We may also obtain information from other sources, third parties, or publicly available data and combine that with the information we collect through OpenSky Services. For example, we may collect information about you from non-Wing service providers involved in Multiparty Services and their users, or if you engage with our third party social media channels,. Information we obtain about you from these other sources may be associated with your Wing OpenSky account. When information is associated with your Wing OpenSky account or otherwise personally identifies you, we treat it as personal information.
How we use the information we collect.
Wing may use your data in the following ways:
Accessing and updating your personal information.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how you interact with OpenSky Services.
Whenever you use OpenSky Services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly. In some circumstances you may alternatively be able to delete it – unless we have to keep that information for legitimate business or legal purposes. For example, we may in the future be required by government authorities to retain certain information regarding your flight activity.
We aim to maintain OpenSky Services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our OpenSky Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
You may request access to the information we hold about you or request correction of that information by sending a written request to email@example.com.
Information we share.
We do not share personal information with companies, organizations and individuals unless one of the following circumstances applies:
In some cases, the organizations that we share your information with or that process your information with may be based outside of the country where you live. For example, we may share your information with third parties in the United States.
We may share non-personally identifiable information publicly and with other parties. For example, we may share this information publicly to show trends about the general use of OpenSky Services.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.
Wing also stores personal information on our servers in many countries around the world, including the United States. We may therefore store and process your personal information on servers outside the country where you live. Data protection laws vary among countries. We work hard to protect Wing and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
Compliance, complaints and cooperation with regulatory authorities.
If you wish to make a complaint about how we have handled your personal information, you may do so by writing to firstname.lastname@example.org. When we receive written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly. You can also contact your local data protection authority if you have concerns regarding your rights under local law.
Retention and deletion.
We retain personal information for as long as necessary for legitimate business or legal purposes. Sometimes business or legal requirements oblige us to retain certain information for extended periods of time. Reasons we might retain some data for longer periods of time include:
We try to ensure that our OpenSky Services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems. You can submit a deletion request by contacting email@example.com.
We also keep information which will help us improve our OpenSky Services, and conduct further research and product development. Wherever possible, we avoid retaining personal information for this purpose.