2024-11-13 Google Operations Center
Hardware Reliability Lead
Palo Alto, California (United States), United States

About Wing: 

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. To do this, we must build a workforce that's representative of the global communities that we serve. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Hardware Reliability Manager to join our Design for Excellence (DFX) team based in Palo Alto, CA. This role will lead the team and function that is critical in ensuring the reliability and robustness of our hardware products throughout their entire lifecycle. This individual will lead the development and implementation of comprehensive reliability testing programs, conduct failure analysis, and drive continuous improvement initiatives to enhance product quality and durability. The ideal candidate will possess a strong understanding of hardware reliability principles, experience with various testing methodologies (including Ongoing Reliability Testing), and excellent analytical and problem-solving skills.

What You’ll Do: 

You will be responsible for leading the full scope of hardware reliability engineering at Wing, from designing and executing test plans, to conducting failure analysis and implementing corrective actions. You will use your expertise to analyze data, identify failure trends, and collaborate with design engineers to improve product reliability. You will develop and implement the strategic plan for expanding hardware reliability at Wing, as well as lead & manage a team of reliability engineers, failure analysis engineers, and technicians.

Reliability Testing and Qualification:

  • Develop and execute test plans for new and existing hardware, including environmental testing, stress testing, accelerated life testing, and Ongoing Reliability Testing (ORT).
  • Define and implement reliability test standards and procedures.
  • Analyze test data, identify failure modes, and generate comprehensive reliability reports.
  • Collaborate with design engineers to improve product reliability based on test results and failure analysis.
  • Apply best practices and industry standards to test, iterate, and improve novel hardware solutions.

Failure Analysis and Root Cause Investigation:

  • Conduct thorough failure analysis of hardware components and systems.
  • Scoping & triaging failure analysis work needed at Wing, deciding where to build internal capabilities or vet 3rd party support
  • Develop corrective actions and preventive measures to address identified failure modes.

Reliability Engineering and Analysis:

  • Apply reliability engineering principles and methodologies (FMEA, FTA, Weibull analysis) to assess and predict hardware component reliability, working closely with systems engineering teams. 
  • Collaborate with design engineers to implement design for reliability (DfR) principles.

Ongoing Reliability Testing (ORT) & Field Reliability:

  • Develop and manage ORT programs to continuously monitor product reliability.
  • Support the operational analysis team to collect and analyze field data, identify trends, implement corrective actions, and provide input into design changes to improve reliability

Team Leadership:

  • Lead and mentor a team of reliability engineers, failure analysis engineers, and technicians.
  • Grow the team, including identifying and hiring new team members to fulfill needed skills
  • Foster a collaborative work environment and promote knowledge sharing.

What You’ll Need: 

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. A Master's degree in Reliability Engineering or a related field is a plus.
  • 12+ years of experience in hardware reliability engineering, with at least 5 years in a leadership role. Experience in the consumer electronics, automotive, aerospace is highly desirable
  • Hands-on experience with various reliability testing equipment and data analysis tools.
  • Proficiency in reliability engineering methodologies such as FMEA, FTA, and Weibull analysis.
  • Strong analytical and problem-solving skills with the ability to identify root causes and develop effective solutions.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.  
  • Proficiency in SQL, MATLAB, Python, or other programming languages for data analysis and test scripting

The US base salary for this full-time position is the salary below + bonus + equity + benefits. Your recruiter will share more about the specific salary details during the hiring process.

 

Salary
$224,000$252,000 USD
At Wing, we don’t just accept differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by federal, state or local laws. We encourage individuals from all backgrounds to apply. If you think this position could be a fit but are unsure about applying, we would still love for you to do so!

If you have a need that requires accommodation due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
Apply now
Resume/CV*
.pdf, .doc, or .docx only. Attachments must not exceed 10MB.
Please attach your Resume/CV.
Cover Letter
.pdf, .doc, or .docx only. Attachments must not exceed 10MB.
Are you a current or former Alphabet employee, temporary worker, contractor, or vendor (including Google, Wing, and all other Alphabet subsidiaries)?*
Your location *

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Disability Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Wing’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race
Gender
Sorry, an error occurred. Please verify all fields have been filled and try again.
Your application has been successful.
check_circle Thank You
You should receive an email within the next few minutes.