Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of autonomous delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. To do this, we must build a workforce that's representative of the global communities that we serve. If you're ready to do the greatest work of your life, come join us.
About the Role:
Wing is seeking a Records and Compliance Manager to join our Flight Operations team based in Dallas, Texas with an option to work Remotely. As the Records and Compliance Manager, you are responsible for establishing, maintaining, reporting and routinely auditing our global flight and ground crew personnel records related to the flight operations department. You will also support Wing’s global drone delivery system flight training programs in maintaining records and tracking completion. You will coordinate across the company with various teams (HR, Maintenance, Flight ops, Training, Engineering, Safety, Flight Test, Merchant and customer support) to integrate a company wide capability to effectively document and track our records and compliance with aviation regulations, requirements and documents. In this role, you will report to the Manager of Flight Standards and Instruction to support our safety culture focus on standards and compliance.
What You’ll Do:
Lead Wing’s Audit and Compliance Program (ACP) for all of Wing’s flight operations
Data Entry into approved digital record keeping system for all training and qualification data.
Quality Assurance: Verify accuracy of qualification data maintained in digital record keeping software.
Prepare new hire files to collect required aviation records
Coordinate with HR team on applicable new-hire crewmember background and screening checks (such as Pilot Records Improvement Act (PRIA) checks)
Correspond and report as required to inform Flight Operations leadership on personnel readiness/qualifications for crew scheduling, and track upcoming expiration of certificates and qualifications to provide advance notification to the team.
Provide copies of training records that are officially requested (e.g. PRIA requests).
Collect and maintain all paperwork for permanent records and tracking upon completion of training program
Audit paper records for accuracy prior to entry into an approved electronic record keeping system.
Complete monthly audits of the flight operations website for accuracy and currency of provided information and documentation
Track trends to identify and mitigate risks of current processes and methods. Ensure standard processes and procedures are consistently maintained.
Regulatory Compliance: Maintain knowledge of applicable Wing flight approvals and exemptions, crewmember contracts, training manuals and company policies and procedures.
Coordinate with Wing’s Technical Publications team to maintain and update departmental Procedure manuals.
Support the Training Lead and other members of Wing’s flight operations leadership, as required.
What You’ll Need:
5+ years experience as an aviation records and/or compliance manager.
Demonstrated experience and knowledge of global aviation/flight manuals, training products and UAS operations procedures
Demonstrated strong knowledge of aviation records regulatory requirements
Knowledge and experience with records management tools and to establishing policy and procedures for effective records management
An ability to travel as necessary to perform audit and compliance checks
Strong communication and interpersonal skills
Part 135 or Part 91 flight department experience
Database management software experience
Dashboard design and implementation knowledge and experience
Passion for uncrewed aircraft (UAS)
Experience working in a growth oriented startup culture
Driven self-starter and problem solver
The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
At Wing, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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