2022-11-21 Google Operations Center
Head of Global Reverse Logistics
Palo Alto, California (United States), United States

About Wing: 

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an uncrewed traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery. Originally created in 2012 within X, the Moonshot Factory, Wing is now an Alphabet company.

About the Role: 

Wing is looking for a Head of Global Reverse Logistics to join our Deployment and Service team based in Palo Alto, California. In this role, you will be responsible for the design, creation, implementation and management of Wing’s reverse logistics and refurbishment operations in conjunction with designated cross functional teams. The successful person will deliver substantial ROI to Wing through development and management of asset recovery, refurbishment and outsourced vendor management selection and execution. You will be responsible for cross functional coordination with global logistics and redeployment teams to successfully reutilize refurbished devices and directly accountable for the successful adherence to all regulatory and requirements for sustainability of unrecoverable assets.

What You’ll Do: 

  • Develop and implement reverse logistics operations within the Wing Deployment and Service team.
  • Select, establish processes with and manage 3PSP designated to perform services required to refurbish Wing assets.
  • Determine which Wing assets are recoverable, develop and implement processes and procedures to ensure recovery matches planned goals.
  • Drive integration of results into overall capacity and utilization within the Wing Deployment and Service team of recovered assets.
  • Deliver strong ROI from the reverse logistics operation in line with planned targets for yield and recovery value.

What You’ll Need: 

  • Bachelor's degree in business, logistics or related field.
  • Minimum of 5 years of direct operational experience in reverse logistics and vendor management.
  • Direct experience in establishing and building a reverse logistics refurbishment operation utilizing a 3PSP.
  • At least 2 years of experience working cross functionally with engineering, quality, test and reliability teams.
  • Experience working with SAP for inventory control and management


  • Direct experience with the workings of contract manufacturers.
  • 8 years of supply chain experience.
  • Understanding of inventory control and inventory management systems.
  • Ability to travel both domestically and internationally.
At Wing, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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