2022-08-08 Google Operations Center
Flight Operations Remote Site Lead
Dallas, Texas, United States

About Wing: 

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an uncrewed traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery. Originally created in 2012 within X, the Moonshot Factory, Wing is now an Alphabet company.

About the Role: 

Wing is looking for a Flight Operations Remote Site Lead based in Dallas, Texas. As the remote team lead, you will be responsible for managing the people, equipment, and daily operations at Wing’s US operating sites. You’ll ensure the proper implementation of Wing policy and FAA regulations on the site. You’ll also be responsible for ensuring the technical and material readiness of flight operations equipment and facilities. In this role, you will also partner with cross functional teams and engage with external stakeholders to support Wing’s business objectives. You’ll have the opportunity for increased responsibility as Wing scales up its flight operations.

What You’ll Do: 

  • Lead and manage the flight operations field team 
  • Manage schedule for flight operations field crews (Ground Support and Visual Observer)
  • Ensure field crew members readiness and availability for daily flight operations
  • Ensure that field crew members comply with Wing and FAA operating conditions and limitations 
  • Facilitate initial and recurrent training as needed for field operations
  • Qualify for Wing flight operations crew roles and function as a crew member as required to augment site flight operations capacity
  • Local management of Wing CFR 49 Part 175 Carriage by Aircraft compliance
  • Host public, government, and partner visitors at Wing operating sites
  • Manage operational demonstrations at Wing operating sites
  • Conduct on-site validation of flight operating areas and locations
  • Work with Wing engineering and maintenance teams to manage aircraft availability levels at Wing operating sites
  • Work with Wing engineering and manufacturing teams to ensure the readiness of flight operations facilities
  • Work with Wing customer support and merchant support staff to ensure acceptable service levels
  • Support operational, procedural, and system development efforts
  • Work with Wing policy staff to increase public acceptance of Wing flight operations

Must Have: 

  • Record of experience in a safety critical industry (transportation, manufacturing, energy, aviation, testing) in a supervisory or management role
  • Experience as a scheduler or dispatcher for remote or distributed teams of people
  • Current 14 CFR Part 107 Remote Pilot Certificate or able to obtain prior to hiring
  • Valid driver’s license with a clean driving record
  • Eligible to participate in mandated Drug and Alcohol Testing program
  • Be within (or able to relocate to) commuting distance of Wing sites in Frisco, Texas
  • Willingness and ability to travel up to two weeks a quarter on average for training and team development
  • Ability to lift 35 lbs, willingness and ability to perform continuous tasks in an outdoor environment in various weather conditions
  • Record of experience or demonstrated ability assessing the acceptability of equipment, facilities, or operating environments as determined by written operational or technical specifications
  • Proficiency with productivity or scheduling software such as Google docs, sheets, issue tracking software, Deputy, etc
  • Demonstrated ability to communicate well in spoken and written english
  • This position is subject to Wing’s Drug and Alcohol testing policy in accordance with Wing’s operating procedures

Bonus: 

  • No medical condition which would prevent obtaining and maintaining an FAA Class II medical certificate
  • At least three years of experience with commercial (Non-military/non-government) UAS operations in the US
  • Prior experience in Commercial Drone Delivery operations as a team lead or scheduler or facilities manager
  • Experience with crewed aviation as a Pilot, Aircrew, Air Traffic Controller, Dispatcher, Facilities Manager\
  • Passion or interest in aviation
At Wing, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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