2022-06-17 Google Operations Center
Internal Communications Manager
Palo Alto, California (remote, United States

About Wing: 

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an uncrewed traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery. Originally created in 2012 within X, the Moonshot Factory, Wing is now an Alphabet company.

About the Role:

Are you quick-witted, intellectually curious, and enjoy having your finger on the pulse of company culture? Are you excited to devise clear and creative communications solutions to impact employee experience?  If you answered “yes” to these questions, this may be the role for you!

Wing is looking for an Internal Communications Manager to join our Marketing & Communications team. The ideal candidate has a passion for very-new-to-the-world technologies, a passion for developing and fostering great company culture, and the ability to deliver results as part of a dynamic, cross-functional team.

What You’ll Do:

  • Help formulate and implement an internal communications strategy, including the right forum, timing, and content of internal communications that will impact:
    • Employee experience
    • Clarity & understanding of company direction
    • Cross-functional collaboration
  • Work directly with the leadership team and cross-functional stakeholders to craft and distribute executive and employee internal communications, including org announcements, company goals, product launches, brand updates, events, and more
  • Develop, write, and edit compelling communications for senior executives, including emails and presentations.
  • Coach executives to clearly communicate key messages in written (emails, blog posts, FAQ) and spoken (strategy presentations, videos) forms
  • Manage & coordinate All Hands meetings (including creating content for presentations, FAQs, and preparing key presenters)..
  • Project manage internal organizational change initiatives that relate to expansion, structural changes or strategic pivots.
  • Project manage internal communication initiatives, and coordinate with stakeholders across different areas of the business and the company - including PR, Policy, Legal, HR, and Operations/Program Management - to keep audiences large and small engaged, inspired, and informed.

 

What You'll Need: 

  • BA/BS degree or equivalent practical experience
  • 8+ years of relevant work experience
  • Excellent verbal and written communication skills, particularly the ability to draft communications that have an authentic voice (the company’s or a leader’s)
  • Experience in project management, including supporting internal change management initiatives.
  • Experience in communications at a scaling company with multiple locations.
  • Ability to think, plan, and execute on multiple projects with different deadlines simultaneously, in an organized fashion.
  • Ability to solicit feedback and incorporate it quickly while meeting deadlines
  • Effective team player who can meet project deadlines with exceptional attention to detail and lead efforts across different teams
  • Experience working with diverse audiences.
  • Ability to manage multiple different stakeholders and communications needs across the organization
  • The ability to influence up, down and across the organization and the ability to create clarity for different diverse audiences.

Bonus: 

  • Excellent video, graphics and multimedia skills Experience working in a global organization (across time zones, locations and cultures)
  • Experience working in employee experience (new hire onboarding, employer branding, employee-resource groups, culture initiatives).
  • Startup experience ideal, startup mentality a must - scrappy and hands on

At Wing, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

At Wing, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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