2021-07-29 Google Operations Center
Site Operations Manager
Christiansburg, Virginia, United States

About Wing: 

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an unmanned traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery. Originally created in 2012 within X, the Moonshot Factory, Wing is now an Alphabet company.

About the Role: 

Wing is looking for a Site Operations Manager to join our Operations team based in Christiansburg, Virginia. As the Site Operations Manager, you will be responsible for being the cross-functional site leader of our drone delivery service in Christiansburg. You will need to coordinate numerous efforts across teams both internally and externally, and have a high comfort with people leadership and project management. The ideal candidate will be a generalist, capable of working well with non-technical field teams and more technical HQ teams, as well as external partners. A successful candidate will need to be able to work fluidly between operations, marketing, partnerships, and policy teams. 

What You’ll Do: 

  • Manage drone site operations end-to-end, collaborating closely with flight operations
  • Plan and manage multiple projects with numerous dependencies
  • Serve as the first line of support for major external partners
  • Balance many efforts; juggle multiple internal and external clients and commitments
  • Have comfort with project management tools and best practices
  • Engage with community members and a range of local stakeholders
  • Communicate with potential customers and provide support when needed
  • Manage a team of onsite full-time and part-time employees

What You’ll Need: 

  • BA/BS degree 
  • At least 7 years of experience in logistics, aviation, transportation, tech or related field
  • At least 2 years of site or location management experience, including people management
  • Excellent communication and organizational skills
  • Extremely dependable, comfortable being the most senior person on site
  • Experience in project and/or program management
  • Ability to multitask and adapt to changing priorities
  • A growth mindset and willingness to learn constantly

Bonus: 

  • Passion or interest in technology and/or aviation
At Wing, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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